Montreal, Quebec, Canada

JulianIppolito

Principal Platform Architect at ServiceNow

I design and build ServiceNow solutions for large enterprise implementations.

About

Principal Platform Architect at ServiceNow with over eight years of ServiceNow experience, including consulting roles at EY, Deloitte and KPMG. I have led complex projects on some of the largest ServiceNow implementations globally.

ServiceNow Certified Technical Architect (CTA) with five Certified Implementation Specialist certifications, as well as Certified Application Developer and Certified System Administrator.

Years on ServiceNow
0+
Years on ServiceNow
Professional certifications
0
Professional certifications
8 from ServiceNow
ServiceNow product areas certified
0
ServiceNow product areas certified
Languages spoken
0
Languages spoken

Experience

  1. I joined ServiceNow to help its customers design AI-ready platforms that scale, stay upgradeable and deliver lasting value.

    • Set architectural direction for large enterprise implementations
    • Advise customer and partner teams on platform governance and best practices
    • Turn complex business requirements into clean, maintainable platform designs

Certifications

ServiceNow · May 2024

Certified Technical Architect (CTA)

ServiceNow

Certified Implementation Specialist5

  • Human ResourcesApr 2026
  • Data Foundations (CMDB and CSDM)Jan 2026
  • Field Service ManagementJul 2022
  • IT Service ManagementJul 2021
  • Customer Service ManagementJan 2019

Platform2

  • Certified Application DeveloperMar 2023
  • Certified System AdministratorOct 2018

Scrum.org

  • Professional Scrum Master I (PSM I)May 2019

Education

2014 – 2018

Concordia University

Bachelor of Engineering (B.Eng.), Software Engineering

Co-op option

2012 – 2014

Dawson College

DEC, Pure and Applied Science

Languages

EnglishNative / Bilingual
FrenchNative / Bilingual
ItalianElementary